Since 1974, FirstService Residential has continued to innovate and expand our services to become the premier property and condominium management company in Alberta, serving properties throughout Edmonton, Calgary, Fort McMurray and Canmore.
This company knows absolutely nothing of service, the company name is extremely misleading. In the first instance, you will receive no answer to your contact call, but that of voicemail, obviously, they are all too busy to discuss your concerns and will maybe , get back to you, in the near future.
When, and if, you do finally make contact, and they listen to your concerns, they more than likely, will not get back to you with a resolution to the problem.
Absolutely the worst of its kind. I'm in a condomium building managed by them in downtown - Poor management at all levels, e.g. pool/sauna inadequately maintained, rude untrained staff who know nothing about 'bylaws' only to quote them to threaten tenants and to impose fines, No/very short notice on domestic water shutdowns, dirty common areas, halting renovations half way through for almost 1 year(still 'in progress'), facilities severely worn without repairs or replacement, just to name a few. Absolutely avoid if possible! Deserves a NO star but have to give it one since it isn't an option!
Truevoice, thank you for your comments. You do not say which condominium you live in, so I cannot immediately address your concerns. Please contact me so that we may discuss. Linda Grey-Martin, General Manager, Condominium First Management services Ltd. (403) 299-1808.
By
anonpjyp
August 8, 2011
worst management company EVER
Do not use these guys unless you want your tenants to leave. Worst customer service and least of all do nothing when things go wrong. STAY AWAY
Powdog, thank you bringing your concerns to my attention. I would like to emphasize that customer service is important to us and I would welcome the opportunity to address this with you. You may call me directly at (403) 299-1808. Regards, Linda Grey-Martin, General Manager, Condominium First Management Services Ltd.
